TuneTalk Referral Program

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Tuesday, October 26, 2010

What if you lose your Tunetalk SIM card?

Losing Tunetalk SIM card

Yo people, what's up and how is it going? Well, today I'd like to share with you what you should do if you or your friends lose their Tunetalk SIM card. Below are the steps, relax baby, it is an easy ride.

STEP 1:
Call Tunetalk’s Customer Service at 0379490000. Let them know that you have lost your SIM card and that you need to deactivate the line.

STEP 2:
Get a blank sim card from the service center. The cost of a blank SIM card is RM10.

STEP 3:
Register your blank SIM card at the Tunetalk Dealer Network and get a temporary number. Registration process is as normal. If you don’t know how to do this, get your upline or your service center to help you.

STEP 4:
Contact Tunetalk, either by email or by calling them up. Tell them to transfer customer detail and balance airtime to new sim card. Give them the following details:-
 
  • Fullname:
  • IC number:
  • New Serial Number:
  • Old Tunetalk number:
  • New Tunetalk number:

STEP 5:
Once Tunetalk has done the transfer, usually within 24 hours, contact your service center. Tell your service center to update your serial number into the system.

                     
And that’s it! You are back in business!

 

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